Shipping policy

Processing Time

Each Celle order is prepared with care and precision. We process all orders within 1 business day (excluding weekends and holidays) to ensure your products reach you fresh and in perfect condition.

Estimated Delivery Time

• Metro Manila: 1–3 business days
• Outside Metro Manila: 3–14 business days

Delivery timelines may vary slightly depending on your location and courier schedules, but rest assured — we always aim to deliver your Celle products as swiftly and smoothly as possible.

Shipping Fee

Enjoy free nationwide shipping — our way of making your Celle experience effortless from start to finish.

Order Tracking

After placing your order, you’ll receive a confirmation email for your records.
Once your order ships, a shipping confirmation email with your tracking number will follow, allowing you to easily monitor your delivery’s progress.

Please allow up to 48 hours for your tracking details to become available.
If your order has not arrived within 14 days of receiving your shipping confirmation, kindly reach out to us at admin.office@celle.ph with your name and order number, and our team will gladly assist you.

Need Assistance?

Your satisfaction is our priority. Should you have any questions or special requests, our customer care team is always ready to help.
Contact us anytime at admin.office@celle.ph— we’ll ensure your Celle experience remains seamless, from order to delivery.